Alpha Community Bank in Minonk is reporting numerous incidents
of con artists using the telephone to conduct a credit card scam
on local residents. The callers claim to be employees of credit
card security and fraud departments and are calling local residents in
an attempt to steal confidential credit card information.
A
consumer is told his/her credit card account has been flagged because
someone has tried to make a fraudulent purchase. The thief sounds
professional, giving fake names, confirmation numbers and event the
credit card company's correct customer service telephone number.
During
the call, the consumer is asked to give confidential account
information to confirm he/she is in possession of the card. Armed
with this information, the crooks make fraudulent purchases, leaving
consumers to deal with the mess.
Credit card
companies do not normally request a customer's account information
because they already have it. If you receive such a call, don't
give your account information. Instead, report the call to
your credit card company's customer service line.